Emergencies

What to do in an Emergency

Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, or any other life threatening illness go to your nearest accident and emergency department or call 999.

Accident and emergency departments are open 24 hours a day, 365 days a year and can assess serious injuries and provide emergency treatment.

Out of Hours Care

When the surgery is closed, please call Tower Hamlets Out of Hours Service on 020 7377 7151. This is staffed by local GPs on a rota basis. You will probably be seen by a GP not from our surgery.

If you need to be seen, you may be asked to attend SELDOC’s Out of Hours Surgery at Dulwich Hospital, East Dulwich Grove, London SE22.

NHS 111 Service

111 is the free, easy to remember number to call when you need help or advice urgently when it’s not a life-threatening situation.

When should you use NHS 111?

People should use the NHS 111 service if they need help or advice urgently when it’s not a life-threatening situation.

You should call 111 if:

  • it’s not a 999 emergency
  • you don’t think it can wait for an appointment with your GP
  • you don’t know who to call for medical help

For less urgent health needs, you should still contact your GP or dentist in the usual way. For immediate, life-threatening emergencies, patients should dial 999.

Find out more…