Get your FREE flu vaccination: Autumn/Winter 2020-21

If you are eligible, book an appointment for your FREE flu vaccination now:

Call us on:

  • Whitechapel Health Centre: 020 7702 2036, Out of Hours: 020 7377 7151
  • Portsoken Health Centre: 020 7488 9889
  • East One Health – Deancross Street : 020 7790 2978
  • East One Health – Cable Street : 0207 4239 022


Remember, you are eligible for a FREE flu vaccination if you are:

  • 65 years of age or over
  • suffering from a long term medical condition such as Asthma, Diabetes, Heart Disease or other long term medical conditions
  • pregnant
  • a carer
  • a child aged 2 or 3 years old


For more information about the Flu vaccination, access the following useful resources:

Novel Coronavirus

COVID-19 is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.

Ramadan and the Covid-19 vaccination

Find out more about fasting and COVID-19 Vaccinations: Q&A for Muslim communities

What’s the risk of coronavirus in the UK?

The UK Chief Medical Officers have raised the risk to the public from low to moderate.

Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.

What’s the risk of coronavirus for travellers?

There are some countries and areas where there’s a higher chance of coming into contact with someone with coronavirus.

See the coronavirus advice for travellers.

Symptoms of coronavirus

The symptoms of coronavirus are:

  • a cough
  • a high temperature
  • shortness of breath

But these symptoms do not necessarily mean you have the illness.

The symptoms are similar to other illnesses that are much more common, such as cold and flu.

Check if you need medical help

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

  • you think you might have coronavirus
  • in the last 14 days you’ve been to a country or area with a high risk of coronavirus – see the coronavirus advice for travellers
  • you’ve been in close contact with someone with coronavirus
Start now

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

How to self-isolate if you’re asked to

If there’s a chance you could have coronavirus, you may be asked to stay away from other people (self-isolate).

This means you should:

  • stay at home
  • not go to work, school or public places
  • not use public transport or taxis
  • ask friends, family members or delivery services to do errands for you
  • try to avoid visitors to your home – it’s OK for friends, family or delivery drivers to drop off food

You may need to do this for up to 14 days to help reduce the possible spread of infection.

Read more coronavirus self-isolation advice.

How coronavirus is spread

Because it’s a new illness, we do not know exactly how coronavirus spreads from person to person.

Similar viruses are spread in cough droplets.

It’s very unlikely it can be spread through things like packages or food.

Do I need to avoid public places?

Most people can continue to go to work, school and other public places.

You only need to stay away from public places (self-isolate) if advised to by the 111 online coronavirus service or a medical professional.

How to avoid catching or spreading coronavirus


  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin straight away and wash your hands afterwards
  • try to avoid close contact with people who are unwell


  • do not touch your eyes, nose or mouth if your hands are not clean

Treatment for coronavirus

There is currently no specific treatment for coronavirus.

Antibiotics do not help, as they do not work against viruses.

Treatment aims to relieve the symptoms while your body fights the illness.

You’ll need to stay in isolation away from other people until you’ve recovered.

More information

Page last reviewed: 3 March 2020

No vaccination for Ummrah or Hajj

Dear Patient,

We no longer administer Hajj or Umrah vaccination at Whitechapel Health Centre. You will have to get this done privately as it is no longer available on NHS.

You can go to Sai Chemist (Pharmacy next door to the practice) and have this done or contact a private travel clinic.

We are sorry for any inconvenience this may have caused.

Thank you

Winter Holiday Timings 2019-2020

Please note our opening schedule until Thursday 2 January 2020 below, when the usual schedule will resume.

If you require out of hours care or advice, find out what you can do when we are closed >>


Tuesday 24 December 2019 8.00am – 6.30pm
Wednesday 25 December 2019 CLOSED
Thursday 26 December 2019 CLOSED
Friday 27 December 2019 8.00am – 6.30pm
Saturday 28 December 2019 9.00am – 1.00pm
Sunday 29 December 2019 CLOSED
Monday 30 December 2019 8.00am – 6.30pm
Tuesday 31 December 2019 8.00am – 6.30pm
Wednesday 1 January 2020 CLOSED
Thursday 2 January 2020 8.00am – 6.30pm

Important Information about your GP surgery – Whitechapel Health

Dear Patient


The contract to run your GP surgery is coming to an end. As well as fulfilling our legal requirement to run a formal process to put a new contract in place, this also gives us an opportunity to ask patients what they think might improve services in the future. 

Your GP services at Whitechapel Health are currently managed by AT Medics. In October 2014 they were given a contract to run those services and this contract will come to an end on 9th August 2020 and a new contract for GP services will be put in place.

The contract for Whitechapel Health is ending at the same time as a neighbouring Practice, East One Health.  It makes sense for NHS Tower Hamlets Clinical Commissioning Group (CCG) to put in place one new contract that covers GP services for all of the patients of both practices.  This meets our aim to provide Tower Hamlets residents with a quality GP service in the most efficient and effective way possible.    

There is also a proposal to relocate to new premises towards the end of 2020, as part of the CCGs commitment to commissioning high quality accessible primary care from modern, fit for purpose premises for all patients in Tower Hamlets. 


What does this mean for me?

This does not mean that your practice will close or that you will need to find a new doctor. The CCG will make sure that your GP services continue uninterrupted. GP services will continue to be provided at Whitechapel Health Centre in the period leading up to, during and after this process.


Getting involved

The CCG want to hear from patients to make sure that your views and suggestions are taken into account in making this important decision about who manages GP services in your surgery.

Please share your views with us in the following ways:


  1. Complete the Patient Survey


Complete the online patient survey here   between now and 28th March 2019. 

Alternatively, printed copies of the surveys will be available at the practice for you to complete and hand in.  The closing date for receipt of your comments is 28th March 2019


  1. Attend one of the Patient drop-in sessions


We have arranged two drop-in sessions, where you can discuss any concerns and ask any questions that you may have.  Each session will cover the same content, patients wishing to attend only need to attend one session:


Drop in session 1:       Wednesday 20th March 12:00-13:30

Drop in session 2:       Wednesday 20th March 17:30:19:00


Due to limited space at the Practice, all sessions will be held at Christian Street Community Hub,

30 Challoner Walk, Whitechapel, London E1 1AZ (map below)


What happens next?

We will share the findings of your completed surveys and our conversations with you and let you know the outcome of the selection process in the following ways:

  • We will publish information online at
  • We will write to you again to let you know the outcome of the selection process.


If you have any questions about this letter and require further explanation please contact Tower Hamlets CCG via:


Telephone: 020 3688 2500  or by  email to


This information is available for translation, audio, large print and braille – please call

0800 950 0119 and use the reference code 959124


Yours faithfully

Angela Ezimora-West

Assistant Head of Primary Care

North East London Commissioning Alliance (NELCA) (for and behalf of Tower Hamlets CCG)                                                                                                                               


Patient Participation Meeting- Tuesday 29 January 2019


All patients are invited to attend our next Patient Participation Group meeting at The Lister Practice.

Join us at the practice on Tuesday 29 January 2019 from 5.30pm. Refreshments will be provided and there are a number of items on our agenda to be discussed.

Go to our PPG Page to learn more about our PPG, register as a member if you haven’t already and view past reports and meeting minutes.


Carers Events Saturday 8 December 2018: After Event Report with Pictures

Whitechapel Health Centre hosted a number of successful Carers Events for all members of the public in December 2018. See pictures from the event below.
The events were well attended, mixed with members of the general public, registered patients, local healthcare providers and surgery staff.
Attendees had the opportunity to meet with the Practice Manager, together with new and long standing staff members of the practice. The event helped to raise awareness about a number of local healthcare service providers, all of which are accessible through the surgery for patients and residents of Tower Hamlets. Patients also had access to refreshments.
The event provided a great platform for local healthcare services to engage with one another, promoting a holistic and community based approach to healthcare.
The local services that attended were:

AT Medics were delighted to host this event, and extend special thanks to the practice team and services who made this all possible.