Monthly Archives: October 2016

*UDPATED*: Phone lines down – Monday 17 Oct 2016

**UPDATE: 2.00pm on Wednesday 19 October 2016**

We are pleased to advise that the phone lines are now back up and running, and we thank you for your patience. Once again, please accept our sincere apologies or any inconvenience caused.
Best wishes for your health,

Whitechapel Health Centre Management


Dear Patients,

We are experiencing a fault with our phone lines this morning and have reported this to our provider’s technical support department. We hope to have our lines back up and running without delay, and in the meanwhile we would appreciate your patience and understanding, thank you. We apologise for any inconvenience caused.

If you cannot wait until our phone lines are back up and running, please call 111 free from landlines and mobiles, and they will be able to provide you with advise and direction to a local service if necessary.

Who should I contact?

Unsure? Unwell? Confused? Need to know where to go? Call 111

 Self-Care – when it’s not urgent, there are several ways that you can Self Care. more >>

Diarrhoea? Runny nose? Headache? Go to your local Pharmacy. more >>
If you have a very serious or life threatening illness: 999 / A&E


Online Services – appointments | repeat prescriptions

“Dr. iQ” is an easy and quick way of getting in touch with your GP without waiting in a queue, for non-urgent matters. You can also order repeat prescriptions, view your medical records and update your details using Online Services, at a time and place that is convenient to you. Our staff will be happy to demonstrate this to you if you would like them to do so, and you can also watch the helpful video below for more information.

Thank you for your understanding, and we will update once the issue has been resolved.

Kind regards,

Whitechapel Health Centre Management